Returns & Exchanges


All returns must be authorized by emailing True North Trading Post using our contact page and must be sent within 7 days of receiving your order. All refunds will be processed within 14 days of receipt of merchandise and credited back using your original form of payment.

Exchanges are treated as new orders and must be placed separately. 

All merchandise must be returned unworn, unwashed, in their original condition with ALL tags and packaging intact. All returns are accepted at the sole discretion of True North Trading Post.

Customers are responsible for all return shipping costs and will be charged using original payment option for any replacement merchandise. 

If you receive any faulty or broken items, please contact True North Trading Post within 2 business days of receiving your order. Once inspected and approved by True North Trading Post, items will be replaced and only refunded if a replacement is unavailable.